| The Kallik Support team is focused on
providing timely resolution to our customers’ technical
issues. We know
our software products are an important part of your business,
and we are committed to providing a Support team that excels
in keeping your business running smoothly.
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For AMS Hosted users-
nothing to worry about its all included!
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Kallik
Software Maintenance Program for shipped product.
The
Kallik Software Maintenance Program is a cost-effective and
comprehensive program that includes technical support, software
updates, and many other benefits.
When you participate in the software
maintenance program, you automatically receive the newest
versions of Kallik software upon release at no additional cost.
This allows you and your organisation to keep up with the latest
software technology developments, take advantage of usability
improvements.
Being
part of the Kallik Software Maintenance Program provides you
with:
-
Automatic shipment of software updates
to keep your Kallik products current.
-
Technical Support assistance from
skilled and experienced analysts
-
Automatic consideration for Kallik's
Software Beta Program to preview and test software prior to
general release.
-
Advanced and exclusive notification of software promotions,
when offered
The Kallik Support team is focused on
providing timely resolution to our customers’ technical
issues. We know
our software products are an important part of your business,
and we are committed to providing a Support team that excels
in keeping your business running smoothly.
For the convenience of our Extended and
Premium Support customers, support is available by web, email,
telephone, and fax. Many of our customers find that submitting
Support Requests via the web to be easy, fast, and effective.
Every request that is entered by a customer is immediately
logged and assigned an appropriate priority by the Support
team. Customers may check the status of their requests through
the Support Requests web page.
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