Cardinal Health’s Journey to a More Connected Global Labeling Model
A label can seem like one of the smallest parts of a product launch until it becomes the thing slowing everything down and keeping you up at night. In regulated healthcare, labeling touches compliance, manufacturing, supply chain, quality, speed to market, and patient safety. For Cardinal Health, that reality helped drive a clear shift: labeling could no longer be treated as a local factory or warehouse process. It needed to become an enterprise asset.
Pete Jenny, Vice President of IT, Global Operations and Supply Chain at Cardinal Health, discussed this shift during Kallik’s publicly available webinar with MedTech Intelligence, which you can watch here. Reflecting on Cardinal Health’s labeling transformation, he explained: “We need to really start treating this as an enterprise asset rather than a warehouse or factory asset.”
The Challenge
With operations spanning 30 plants and 50 distribution centers worldwide, Cardinal Health was managing labeling across a complex global footprint. The organization had six disparate labeling systems, many of which were outdated or no longer supported. As product portfolios expanded and regulatory demands increased, these disconnected systems created unnecessary friction.
Manual processes made label changes more time-consuming and limited standardization made it harder to maintain consistency across regions, sites, and product lines. Without a centralized repository, teams had less visibility into labeling assets, changes, and reuse opportunities.
Cardinal Health needed a scalable, enterprise-wide approach that could support global operations while making everyday labeling work faster, more controlled, and easier to manage.
The Kallik Solution
Cardinal Health partnered with Kallik to implement Veraciti™, Kallik’s cloud-based labeling and artwork management platform. The goal was to move away from fragmented local systems and toward a unified global platform that could centralize labeling assets, automate key processes, and support long-term transformation.
Kallik provided Cardinal Health with a centralized repository for labeling content and assets, helping teams access, manage, and move labels more easily across sites. Template automation helped reduce manual input and improve consistency, while the SaaS model offered the flexibility and scalability needed for a global enterprise environment.
The implementation also addressed one of the most challenging parts of labeling transformation: migration. Kallik worked with Cardinal Health to develop an automated approach for converting labels from one system to another, helping reduce migration effort and accelerate the move to a modern platform.
As Pete shared in the webinar: “Kallik really partnered with us and helped us come up with an automated way of converting the labels from one system to another.”
The Results
By centralizing labeling and artwork management through Veraciti™, Cardinal Health has been able to create a more connected, consistent, and efficient labeling environment.
Pete described the impact clearly in the webinar: “We’ve been able to increase the amount of reuse that we have in labels. We have improved our overall timeframe to design and develop labels. But I think the biggest thing that we have is the access to the central repository of labels and that we can move labels from one plant to another plant kind of seamlessly.”
That ability to reuse and transfer labels across plants is especially valuable in a global operation. Instead of recreating work or managing updates in multiple disconnected systems, teams can work from a shared foundation. This supports faster label development, more consistent content, and greater control across the labeling lifecycle.
Kallik’s platform also helps Cardinal Health respond more efficiently to regulatory change. With centralized data, automated workflows, and improved visibility, updates can be managed with greater speed and confidence than was possible through legacy systems. Reducing manual input also helps minimize the risk of errors.
Business Benefits
Through working with Kallik, Cardinal Health has strengthened labeling and artwork management across several key areas: improved label reuse, faster design and development timelines, centralized access to labeling assets, greater consistency across regions and facilities, reduced reliance on outdated legacy systems, and improved visibility, traceability, and control.
A Partnership Approach
For Cardinal Health, the decision to work with Kallik was not only about platform functionality. It was also about finding a partner that could support a long-term transformation journey.
“Kallik really came at it from a partner standpoint and really has worked well with partnering with Cardinal,” Pete said in the webinar. “These journeys are over time and you really want an organization that will partner with you and adjust as things go forward. And then finally, the SaaS cloud nature of it is why we picked it.”
That partnership approach has helped Cardinal Health move toward a more standardized, automated, and scalable labeling model – one that treats labeling as a strategic enterprise capability, not just a local operational task.
Want to Know More?
Cardinal Health’s experience shows what is possible when labeling is managed as a connected enterprise process. For global health care and medical device organizations facing complex regulatory requirements, disconnected systems, and growing product portfolios, a centralized cloud-based platform can help improve control, reduce manual effort, and support faster, more confident change.
To learn how Kallik can help your organization modernize labeling and artwork management, speak to one of our experts today on +44(0) 1827 318100 or email enquiries@kallik.com. For further information on our leading, end-to-end, global label and artwork management software, read the brochure below or click here.