With regulations changing and tightening constantly and consumer demands shifting with a heightened focus on sustainability, it's no wonder that artificial intelligence (AI) and automation are taking the labeling and artwork world by storm. 

The digital transformation in labeling and artwork management is well underway and throughout 2024 so far we've seen a huge focus on innovation in AI and automation. Let's look at the benefits of AI and automation in artwork and labeling software and the risks of being left behind if organizations fail to digitize their processes. 

The AI Revolution in Labeling and Artwork Management

Artificial Intelligence (AI) is no longer a futuristic concept; it’s a reality that is transforming the way businesses manage their labeling and artwork processes. AI’s capabilities in data analysis, predictive maintenance, and process optimization are proving to be game-changers.

How AI is Affecting the Industry:

Data Accuracy and Consistency:
AI algorithms can analyze vast amounts of data with unprecedented accuracy. This ensures that labels and artwork are consistent across all products and regions, reducing the risk of errors and non-compliance.

Predictive Analytics:
AI-powered predictive analytics can forecast market trends and regulatory changes, enabling companies to stay ahead of the curve. This foresight helps in proactive label and artwork management, ensuring timely updates and compliance.

Personalization:
AI allows for the creation of highly personalized labels and artwork tailored to specific consumer segments. This targeted approach can enhance customer engagement and brand loyalty.

The Automation Advantage

Automation is another key trend that is streamlining the labeling and artwork management process. By automating repetitive and time-consuming tasks, companies can achieve greater efficiency and accuracy.

How Automation is Affecting the Industry:

Workflow Optimization:
Automation tools streamline the workflow from design to approval, reducing the time required to bring new products to market. Automated processes eliminate bottlenecks and ensure smooth transitions between stages.

Cost Efficiency:
By reducing manual labor and minimizing errors, automation significantly cuts operational costs. Companies can reallocate resources to more strategic tasks, driving innovation and growth.

Regulatory Compliance:
Automated systems can be programmed to adhere to the latest regulatory standards, ensuring that all labels and artwork comply with industry regulations. This reduces the risk of costly compliance issues and product recalls.

The Risks of Not Adopting AI and Automation

The risks of not keeping up with AI and automation are substantial and could see your business left behind very quickly. During Kallik’s recent webinar, held in partnership with the Regulatory Affairs Professionals Society (RAPS), Gartner's John Blake discussed the importance of composability brought about by this digital transformation, likening it to the evolution of the compact disc. “I would have to go find the music I want to put on a CD, I’d have to find a blank CD and I’d have to find a CD burner. I’d then have to mail a physical copy out too. So quite honestly, that would probably take about two weeks to do. But with the introduction of streaming services, which is also digital music, it's composable. I could give you the name of a song or an artist, I wouldn't even have to spell it correctly, and you could find it and be listening to it in seconds,” John highlights the power of digitalization.

He went on to summarize, “We need to think about this in our business processes. We need to think about how we manage and utilize technology to really improve our processes around artwork and labeling. And certainly, that has benefits in the regulatory space.” The benefits in terms of regulatory compliance and efficiency are profound and should not be overlooked. Companies that fail to embrace these technologies may face:

Increased Errors and Non-Compliance:
Without AI and automation, manual processes are prone to errors, leading to non-compliance with regulatory standards. This can result in significant financial penalties and damage to brand reputation.

Higher Operational Costs:
Manual labeling and artwork management are labor-intensive and costly. Companies that do not automate these processes will find it challenging to remain competitive in terms of pricing and efficiency.

Slower Time-to-Market:
In a fast-paced market, speed is crucial. Companies relying on outdated manual processes will struggle to keep up with competitors who have streamlined their operations with AI and automation.

Why Choose Kallik:

Compliance Assurance:
Our AI-driven solutions ensure that your labels and artwork are always compliant with the latest regulatory standards, minimizing risk and ensuring peace of mind.

Cost and Time Efficiency:
By automating workflows and utilizing AI, we help our clients achieve significant cost savings and faster time-to-market, providing a competitive edge in a crowded market. Speak to one of our experts about our AToM (Assisted Technology of Migration) technology, developed in partnership with Aston University and driven by AI to significantly streamline and simplify the migration process.

Expert Support:
Our team of experts is dedicated to helping you navigate the complexities of labeling and artwork management. We offer personalized support to ensure you get the most out of our innovative solutions.

Want to know more?

The labeling and artwork management industry is undergoing a transformative shift, driven by AI and automation. Companies that embrace these technologies stand to gain significant advantages in terms of compliance, cost efficiency, and speed. At Kallik, we are proud to lead the way in this technological revolution, providing our clients with the tools they need to stay ahead of the competition. Don’t risk falling behind—partner with Kallik and embrace the future of labeling and artwork management today. Speak to one of our labeling and artwork experts to learn more about how Veraciti™ can help your business thrive in a rapidly changing regulatory environment. 

Get in touch today at enquiries@kallik.com or call +44 (0) 1827 318100.

When it comes to pharmaceuticals and medical devices, regulatory compliance stands as a cornerstone of patient safety and well-being. Yet, ensuring compliance with evolving standards and regulations poses significant challenges for organizations worldwide. Traditional methods of producing Instructions For Use (IFUs) and Patient Information Leaflets (PILs) have often proven inadequate in meeting these demands.

These documents serve as crucial sources of information for patients, providing guidance on the proper use of medical devices and medications. Inaccuracies or errors in these leaflets can have severe consequences. When it comes to pharmaceutical and medical device labeling, the risks can even be life-threatening.

Therefore, ensuring the accuracy and compliance of patient information and instructions for use leaflets is essential for safeguarding patient health and maintaining regulatory adherence. However, with the introduction of automation in the labeling and artwork industry, a new era of efficiency, compliance, and accuracy has arrived in IFU production.

Addressing Regulatory Gaps

As Bob Tilling, our label and artwork expert, highlights, regulatory compliance is crucial. Mid-sized device manufacturers often have to manage between 100 and 1,000 IFUs. Updating these documents to comply with the new EU Medical Device Regulation (EU MDR), which is significantly longer and more detailed than the previous directive, is a massive task.

Non-compliance with EU MDR labeling requirements not only puts patients at risk but also exposes organizations to legal repercussions and reputational damage. Traditional systems, including Product Lifecycle Management (PLM) systems, often fall short in controlling layout and content. Veraciti emerges as a beacon of hope, offering a comprehensive solution that not only manages content but also controls layout, ensuring compliance with regulatory standards.

Streamlining Processes, Eliminating Errors

The traditional approach to IFU production involves input from several stakeholders across the globe, consuming time and increasing the risk of errors. Veraciti revolutionizes this process by automating the generation of leaflets from a pre-approved single source of truth with automatic translations available, eliminating the need for manual intervention when creating and updating the leaflets.

Breaking Language Barriers, Ensuring Consistency

For IFU leaflets, it's crucial that the information can be correctly understood by patients and healthcare professionals worldwide. Veraciti enables organizations to swiftly generate IFUs in multiple languages within seconds. Unlike competitors who rely on less accurate methods like Google Translate, Veraciti offers pre-approved translations derived from a single source of truth, ensuring consistency and accuracy across all IFUs. This capability is a game-changer, empowering non-native speakers to access vital medical information with ease and confidence, ultimately contributing to improved healthcare outcomes globally.

Making the Move to eIFUs (Electronic IFU)

The transition from traditional paper-based IFUs to electronic formats marks a significant leap forward in efficiency and accessibility. Electronic IFU leaflets offer streamlined access, enhanced user experience, the ability to deliver multilingual content seamlessly, and significant sustainability benefits. With electronic IFUs, the process of updating information is far less time-consuming and involves less waste.

As Peter Muller explains in Med-Tech Intelligence, "Paper-based IFUs/PILs are printed in bulk, leading to waste when product/manufacturing information or safety advice needs to be updated. There may also be a level of risk to patients if they are accessing information that has been superseded."

Veraciti empowers organizations to generate IFUs in electronic formats, including XML files, ensuring compliance with regulatory standards while enhancing accessibility and integration. This capability enables organizations to navigate regulatory complexities with ease while delivering an unparalleled user experience.

Case Studies: Empowering Össur and Cardinal Health

Our collaboration with Össur, a leading provider of Class II medical devices, exemplifies the transformative impact of automation in IFU production. Össur faced numerous challenges, including disparate legacy systems, delays in product launches, and limited control over IFU assets. With Veraciti, Össur consolidated IFU phrases into a centralized system, enhanced visibility, and streamlined the approval process, ensuring compliance with regulatory requirements.

Similarly, our partnership with Cardinal Health, a global leader in healthcare services, highlights the critical importance of accuracy and compliance in IFU production. By streamlining the compliance process and eliminating errors, we have helped Cardinal Health navigate the complexities of regulatory standards, particularly in the context of MDR compliance.

Safeguarding Lives, Ensuring Compliance

By adopting our approach, the creation of multiple language EU MDR compliant 30-page IFUs has been reduced from 3-5 hours to just 30-40 minutes, with the time taken to generate individual labels reducing from 1 hour to around 10 minutes. For Class III devices alone, this efficiency has recovered 5 person-years of lost time.

In conclusion, automation in IFU production is a game-changer for compliance, accuracy, and efficiency. By leveraging the power of technology, organizations can streamline processes, eliminate errors, and ensure compliance with regulatory standards. Our partnerships with Össur and Cardinal Health underscore our commitment to empowering organizations with complete regulatory confidence.

For more information on the latest EU MDR and the issues with IFUs, read our blog: "EU MDR Labeling Compliance - Are We There Yet?" Looking for more advice? Speak to one of our experts by emailing enquiries@kallik.com.

With digital labeling and artwork management taking the world by storm, the concept of connected packaging is reshaping how consumers create products and how industries manage and deliver their goods. But what exactly is connected packaging, and how is it making such a positive impact?

So What is Connected Packaging?

Connected packaging refers to the integration of digital technology into product packaging, allowing consumers to interact with the packaging using their smartphones or other devices. Technologies like QR codes and NFC (Near Field Communication) tags enable this interaction, providing access to a wealth of information and services with a simple tap or scan.

Which Industries Are Benefiting the Most?

While connected packaging is making waves across various sectors, some industries are experiencing particularly transformative benefits:

- Pharmaceuticals and Medical Devices: Ensuring medication authenticity and offering dosage instructions.
- Fashion and Retail: Enhancing shopping experiences with virtual try-ons and style tips.
- Consumer Electronics: Offering installation guides and troubleshooting support.
- Food and Beverage: Providing detailed nutritional information and freshness tracking.

The days of cramming information onto your packaging are over!

By scanning a QR code or tapping an NFC tag, consumers can instantly access detailed product descriptions in any language they need, meaning there are no longer language barriers when it comes to marketing products and no need to modify labels and artwork for each country. Whether it’s a medical device needing instructions for use or a food or beverage item needing an ingredients list, a QR code can provide five or fifty language variations without affecting the label or artwork. Not to mention the opportunities for traceability so that consumers can understand where their products have come from and how they were made - vital in this day and age with people valuing transparency more than ever.

This brings us on to the topic of sustainability and understanding where and how packaging was made and what materials were used. Sustainability and environmental consciousness are increasingly important to consumers and manufacturers alike. Connected packaging is playing a vital role in promoting proper recycling practices by providing consumers with detailed, easy-to-access information. Here’s how connected packaging is making a difference:

Clear Recycling Instructions:

Material Identification: Connected packaging can help consumers identify the different materials used in the product and its packaging. For example, a product might have components made of plastic, glass, or metal, each requiring different recycling methods.

Step-by-Step Guides: Scanning a QR code or tapping an NFC tag can lead to step-by-step guides on how to recycle each component. This might include instructions on how to separate parts, clean them if necessary, and where to dispose of them.

Localized Recycling Information:

Custom Recycling Guidelines: Different regions have different recycling rules and facilities. Connected packaging can provide localized recycling information based on the consumer's location, ensuring that the instructions are relevant and accurate.

Recycling Centers and Drop-off Points: Consumers can be directed to nearby recycling centers or drop-off points, making it easier for them to recycle correctly.

Educational Content:

Environmental Impact Education: Brands can use connected packaging to educate consumers about the environmental impact of recycling and the benefits of proper disposal. This can include data on how much energy is saved by recycling, how recycling reduces landfill waste, and how it conserves natural resources.

Interactive Content: Interactive elements such as videos, animations, or quizzes can make learning about recycling more engaging and memorable for consumers.

Encouraging Responsible Disposal:

Incentives and Rewards: Some brands use connected packaging to offer incentives for recycling, such as discounts on future purchases, loyalty points, or donations to environmental causes. By rewarding responsible behavior, brands can motivate consumers to recycle more consistently.

Social Sharing: Consumers can be encouraged to share their recycling efforts on social media, using hashtags or participating in brand-led campaigns. This not only promotes recycling but also builds a community of environmentally conscious consumers.

Tracking and Reporting:

Recycling Data Collection: Brands can collect data on how often consumers access recycling information and how they engage with it. This data can help companies understand the effectiveness of their recycling initiatives and make improvements.

Transparency Reports: By providing transparency reports through connected packaging, brands can show consumers the real impact of their recycling efforts, such as the amount of material recycled or the reduction in carbon footprint.

Example Scenario

A consumer buys a bottle of water with a QR code on the label. By scanning the code with their smartphone, they access detailed instructions on how to recycle the bottle. The instructions include steps to rinse the bottle, remove the cap, and place the bottle and cap in different recycling bins.

The consumer is directed to a nearby recycling center and given the option to join a rewards program that offers discounts for every bottle recycled. The brand provides educational content on the importance of recycling plastic and how it helps reduce environmental pollution. The consumer can track their recycling efforts and see the positive impact they are making through the brand's transparency report.

Get Ahead of the Connected Packaging Revolution

The connected packaging revolution is transforming industries by making product information more accessible, improving supply chain transparency, and promoting sustainable practices. By integrating digital technology into packaging, brands can create richer, more engaging experiences for consumers while addressing critical issues like authenticity, transparency, and environmental impact. As this technology continues to evolve, we can expect even more innovative applications that will further enhance the way we interact with products and brands.

Kallik’s cloud-based, end-to-end innovative labeling and artwork platform, Veraciti™, is well equipped to help customers implement connected packaging, ensuring seamless integration of digital technologies and enhancing overall brand engagement and compliance. Our software can be used to generate and print QR codes with ease, enabling organizations to get ahead and take advantage of the connected packaging revolution.

Want to Know More?

Why not speak to one of our labeling and artwork experts to learn more about how Veraciti™ can help your business to transform its product packaging process with the very best labeling and artwork management? 

Get in touch today at enquiries@kallik.com or call +44 (0) 1827 318100.

Product recalls can be a nightmare for any company, and unfortunately, they’re more common than you might think with labeling errors a major cause for recalls. According to Packaging Digest, packaged product recalls increased by 63% in 2022.

In the pharmaceutical sector, according to Schlafender Hase, common labeling errors include incorrect dosage information, missing critical warnings, and incorrect storage instructions. For instance, mistakes such as "1-2 times a day" being printed as "12 times a day" or critical dosage information missing can lead to Class 1 recalls, where there is an immediate risk of death or serious injury.

Additionally, labeling issues often arise from manual proofreading errors and the complexities involved in updating labels to meet changing regulatory requirements across different regions. Errors in packaging content are among the most frequent culprits of recalls and where there is human input, human error is always to be expected.

Without a clear process for managing packaging content and the power of automation, companies put themselves and their consumers at significant business and personal risk. This is an area where paying attention to every detail is crucial in order to keep consumers safe.

Are you confident that your packaging management process can prevent recalls and keep your products safe for consumption? Let's explore how digital solutions can streamline your packaging content management process, safeguarding your brand, products, and most importantly, your consumers.

How Digital, Cloud-Based Labeling and Artwork Software Can Prevent Product Recalls

Content encompasses every element on a label or package containing a consumer product. Content management involves creating, modifying, organizing, and delivering this information. For packaged products, this includes everything from ingredient lists and nutritional information to packaging design and labeling. Content must be created and approved swiftly and accurately, often involving multiple stakeholders, making the management process complex.

To prevent recalls effectively, a solution should address the following key areas:

1. Centralized Information Repository: A centralized platform ensures that all packaging content is stored in one location, reducing the risk of errors and making it easier to track changes and updates. This central repository should support version control and audit trails to maintain a clear history of all content modifications.

2. Automation: Automation is crucial for reducing manual errors and speeding up the content management process. Automated workflows can handle repetitive tasks such as generating artwork, applying changes, and searching for content.

3. Error-Free Collaboration: Effective label and artwork management requires seamless collaboration among various stakeholders, including marketing, legal, regulatory, and design teams. However, when many teams are involved in editing and re-working content, it can be easy for errors to arise. Look for software that prevents these errors by flagging up mistakes.

4. Regulatory Compliance: Keeping up with regulatory requirements, such as the EU MDR, new Windsor Framework regulations, or the latest EU CLP updates, is vital to prevent recalls. A good digital solution should have tools and functions that make it quick and easy to automatically update content to meet the latest regulations despite tight deadlines.

5. Comprehensive Reporting, Version Control Management, and Approval Processes: Insightful reporting and effective approval processes help to monitor the performance of your process and ensure that the correct labels are printed every time. Look for software that provides detailed reports, version control management, and highly reliable approval processes.

6. User-Friendly Interface: A user-friendly interface ensures that all team members can use the software effectively without extensive training. The interface should be intuitive, with clear navigation and easy access to all essential features.

7. Scalability: As your business grows, your content management needs will evolve. Choose a solution that can scale with your business, accommodating an increasing volume of content and more complex regulatory requirements.

Choose Veraciti™ to ensure your labels and artwork are right first time, every time

At Kallik, we understand the critical importance of product safety and recall prevention. Imagine being able to create, review, and approve content for labels and artwork with complete confidence that you are 100% compliant. With our advanced digital solution, Veraciti™, you can make this a reality, just as Integra LifeSciences did. Since implementation more than five years ago, Integra reports it has not had a single issue with compliance. “We are delighted with our 100% success rate that Kallik helps us to deliver,” Senior Marketing Operations Manager, David Dreibelbis, enthuses.

Veraciti has also enabled Teleflex to completely mitigate product recalls thanks to the centralized cloud-based system. End-users benefit from standardized labeling processes and powerful features such as a dedicated asset search engine, enhanced phrase and translation management and end-to-end approval and audit trails.

What to expect from Veraciti™

Innovative, automated tools and functions such as the ‘Where Used’ function, the Rules Engine and Automated Artwork Generation (AAG).

Industry leading artificial intelligence (AI) driven technology such as Veraciti’s Assisted Technology of Migration (AToM).

As a truly end-to-end platform, Veraciti™ minimizes the need for input from multiple teams and external companies, ensuring a more seamless, efficient and error-free process. This also provides detailed audit trails at every step, enhancing transparency and accountability throughout the entire workflow.

How Veraciti™ Helps Prevent Recalls and Saves Lives

By investing in Veraciti™, you not only protect your brand and products but also safeguard the lives of your consumers. Accurate and consistent packaging content ensures that consumers receive the correct information, preventing potentially life-threatening mistakes. In doing so, Veraciti™ plays a crucial role in saving lives every day.

Don’t let a recall damage your brand’s reputation and endanger the lives of your consumers. Get in touch with us today to learn more about how Veraciti™ can help prevent product recalls and contribute to saving lives.

Want to Know More?

Why not speak to one of our labeling and artwork experts to learn more about how Veraciti™ can help your business to transform its product packaging process with the very best labeling and artwork management? 

Get in touch today at enquiries@kallik.com or call +44 (0) 1827 318100.

When it comes to mergers and acquisitions, enterprise organizations face a myriad of challenges when integrating new products into their portfolios. From streamlining product integration to ensuring regulatory compliance and managing complex audit processes, the task can seem daunting. However, with the right tools and strategies in place, organizations can navigate mergers with ease, ensuring a seamless transition and unlocking new opportunities for growth. Enter Veraciti, a trusted partner in label management solutions, dedicated to simplifying the complexities of mergers and acquisitions for enterprise organizations. That’s where our end-to-end enterprise labeling and artwork software, Veraciti, can help.

Streamlining Product Integration:

One of the biggest challenges in mergers and acquisitions is integrating new products into existing portfolios seamlessly. Veraciti offers a comprehensive suite of tools and features designed to streamline this process. From automated artwork generation to centralized label management, Veraciti enables organizations to bring 100 new products on board with ease, minimizing disruptions and maximizing efficiency.

Rapid Name Changes:

Veraciti makes it quick and easy to change company names, brand names and company ownership of brands,thanks to our Automated Artwork Generation (AAG) tool and label templates. Gone are the days of hiring a team to spend months manually changing labels and artwork if your company undergoes a re-brand or merger, instead you can execute name changes in as little as 10 seconds with Veraciti. AAG ensures accuracy by maintaining one single, company and/or brand name, approved address and logo, automatically updating hundreds of labels in minutes.

Streamlined Logo Management:

Veraciti simplifies logo management by vectorizing logos, regardless of their size variations. With only one copy of each asset, resizing logos becomes effortless without compromising quality. This centralized approach also makes logo management easier and more efficient.

Automated Inspection:

Veraciti significantly reduces the need for manual inspection by utilizing automation to increase accuracy. Unlike other platforms where each label must be opened individually for inspection, Veraciti allows for sample checks, saving time and resources while maintaining precision.

With Veraciti, companies can navigate all of the usual complexities that come with mergers and acquisitions with ease, ensuring swift and accurate updates across all products and labels.

Ensuring Regulatory Compliance:

With regulatory requirements becoming increasingly stringent, ensuring compliance across a diverse range of products is paramount. Veraciti's robust compliance management capabilities help organizations navigate regulatory complexities with confidence. By providing real-time insights into labeling requirements and facilitating bulk changes seamlessly, Veraciti ensures that organizations remain compliant with industry standards throughout the merger process.

Scalability Made Easy:

One of the key benefits of partnering with Veraciti is scalability. As organizations undergo mergers and acquisitions, the need for scalable solutions becomes more pronounced. Veraciti's cloud-based deployment ensures that organizations can scale their label management capabilities effortlessly, accommodating new products and expanding operations with ease.

Case Study: Aspen's Success Story:

A 20-year-old major surgical device manufacturer comprised of 18 acquisitions, recently turned to Veraciti to standardize label printing across all factories. During Veraciti's implementation, Aspen brought on two more companies, seamlessly integrating them into the original project with no time overrun. Thanks to Veraciti's cloud deployment, the enterprise was able to add new companies with ease, demonstrating the scalability and efficiency of Veraciti's solutions.

So there you have it - navigating mergers and acquisitions doesn't have to be a daunting task. With Veraciti's comprehensive suite of label management solutions, organizations can streamline product integration, ensure regulatory compliance, manage audit and approval processes, and scale their operations with ease. By partnering with Veraciti, enterprise organizations can navigate mergers with confidence, unlocking new opportunities for growth and success.

Want to know more about how Kallik can help you? Download our free guide on labeling and artwork trends in 2024 to get started on transforming your cosmetic labeling and artwork management. Speak to one of our labeling and artwork experts for more information by emailing enquiries@kallik.com, calling +44 1827 318100 or filling in the form here.

In today's fast-paced business landscape, the ability to adapt and evolve is not just a competitive advantage; it's a necessity. With consumer preferences shifting, regulatory requirements evolving, and market dynamics changing rapidly, organizations must be agile in responding to these challenges. Nowhere is this need for speed more evident than in the realm of label management, where updating thousands of product labels swiftly can make all the difference between staying ahead or falling behind.

Everyone’s favorite hot topic: Artificial intelligence

The traditional approach to label management, with its manual processes and cumbersome workflows, is no longer sufficient in meeting the demands of the modern business environment. Thankfully, the emergence of AI and automation has ushered in a new era of efficiency and productivity. Veraciti, a leading provider of label management solutions, has been at the forefront of this transformation, featuring automation and investing in AI to aid and streamline label and artwork management processes.

Kallik’s Assisted Tool of Migration (AToM), the first of its kind in the labeling and artwork industry, leverages the power of AI to streamline the entire label and data migration process, from a variety of content sources, reducing manual effort and potential for errors. It works by extracting content labels or artworks in any format and generating intelligent templates with regulatory and brand logic included as standard. Further to this, AToM is also incredibly intelligent when it comes to identifying aspects of your content that may lead to errors and issues further down the line.

Let’s talk automation: Automated Artwork Generation

Another of Veraciti's flagship offerings is its Automated Artwork Generation (AAG) function. AAG dynamically assembles the chosen pre-approved content. By using intelligent pre-approved templates to automatically generate the artwork or label, the need for human input is removed, reducing the risk of errors as well as rapidly decreasing project completion times. Labels or artworks are created within seconds rather than days or weeks. This revolutionary technology not only accelerates the label design process but also ensures consistency and accuracy across all product labels - which is a huge improvement compared to traditional methods.

Speed without compromising on compliance with the ‘Where Used’ function

But speed alone is not enough; organizations must also ensure compliance and consistency in their label management processes. The ‘Where Used’ function is a key feature in helping to maintain compliance while also increasing speed-to-market. It has the ability to identify specific components and recognize every artwork or label where they have been used previously. With ever-changing regulations, this makes the process of making bulk changes to icons, images and phrases seamless, both facilitating and accelerating the process of achieving regulatory compliance. Whether it's updating warnings to meet FDA labeling requirements or incorporating new branding elements, the 'Where Used' function ensures that every change is implemented efficiently and accurately.

Change 10,000 product labels in just 14 days rather than six months

In a world where every second counts, efficiency is paramount. One Kallik customer using Veraciti updated 10,000 product labels in 14 days gain a significant competitive advantage, allowing them to respond swiftly to market demands and stay ahead of the curve. With Veraciti's AI-powered solutions and innovative features like AAG and 'Where Used,' organizations can unlock new levels of efficiency and productivity, enabling them to thrive in today's fast-paced business environment.

Want to know more about how Kallik can help you? Whether you’re in the food and beverage, pharmaceutical, medical device, chemical, or even the cosmetic industry, our experts are ready to help you transform your labeling and artwork management with the help of our innovative software, leading the way in the labeling and artwork software space. 

Get in touch today to see what we can do for you at enquiries@kallik.com or call +44 (0) 1827 318100.

As Brexit unfolded, the packaging and labelling industry experienced a seismic shift in regulations. Manufacturers and distributors scrambled to adapt to new requirements governing product packaging, labelling, and artwork. In this blog, we explore the ways Brexit has impacted the industry so far and look at how businesses are still adapting today. We also look at how you can prepare your business for future regulation changes to ensure you’re staying compliant and ahead of the curve.

Brexit's Impact on Packaging and labelling:

Brexit brought about significant changes in regulations governing product packaging and labelling in the UK. With the UK's departure from the EU, businesses faced a slew of challenges and uncertainty, including navigating customs checks, tariffs, and country-of-origin labelling requirements.

Even now, there is uncertainty surrounding the UKCA and the latest Windsor Framework Regulations which will see the introduction of a ‘UK Only’ label for pharmaceuticals but not medical devices that contain pharmaceutical products like an inhaler. Moreover, the need to comply with UK-specific regulations alongside existing EU standards added complexity to an already intricate regulatory landscape.

Changes in Regulation: With the UK leaving the EU, there have been changes in regulations governing product packaging and labelling. UK-specific regulations now apply, and businesses must ensure compliance with both UK and EU regulations if they are trading in both markets.

Customs and Tariffs: Brexit has introduced customs checks and tariffs for goods moving between the UK and the EU. This has implications for product packaging as businesses may need to include additional information for customs purposes.

Country of Origin labelling: Products manufactured in the UK now require clear labelling to indicate their country of origin. This is important for both domestic and international trade, as it impacts tariffs and trade agreements.

Product Standards and Certification: UK businesses exporting to the EU must comply with EU product standards and certification requirements. This may necessitate changes to packaging and labelling to ensure that products meet EU regulations.

Changes in Import/Export Documentation: Brexit has introduced new documentation requirements for importing and exporting goods between the UK and the EU. This includes changes to paperwork such as customs declarations, which may need to be reflected on product packaging.

Health and Safety Regulations: The UK has the authority to set its own health and safety regulations post-Brexit. This may result in changes to labelling requirements to ensure compliance with UK-specific regulations.

Language Requirements: Products sold in the UK may no longer be required to have labelling in multiple languages as mandated by EU regulations. However, businesses exporting to the EU will still need to comply with EU language requirements.

Packaging Waste Regulations: The UK has its own packaging waste regulations separate from those of the EU. Businesses may need to adjust packaging designs to comply with UK-specific waste management regulations.

Product Marking: The UK has introduced a new UKCA (UK Conformity Assessed) marking to replace the CE marking for certain products sold in Great Britain. This change may require updates to product packaging and labelling to reflect the new marking.

Data Protection and Privacy: Changes in data protection laws post-Brexit may require adjustments to packaging and labelling to ensure compliance with UK data protection regulations, especially regarding the handling of personal data.

These changes are only some of the key areas where Brexit has impacted the labelling, and artwork of products sold and manufactured in the UK and there are still new regulations emerging even now in 2024. For example, the new Windsor Framework Regulations on the requirement to mark products as ‘UK Only’ will commence in January 2025. As a result, it is crucial for businesses operating in the UK market to stay informed about evolving regulations and to be prepared for further changes. If there is one thing that Brexit and its aftereffects has taught us, it’s to be prepared with a system that can handle mass changes with ease.

Adapting to Regulatory Changes with Veraciti™:

Now let’s talk about how to prepare your business for any future regulatory changes that may be on the horizon and could cost your organization a lot of time and money.

Bob Tilling, Kallik’s VP of Global Sales, explains how Veraciti™ can take the stress out of mass labelling and artwork changes. “Amidst the chaos, Veraciti™ has proven to be a reliable partner for businesses seeking to navigate the evolving regulatory environment post-Brexit. Leveraging its cutting-edge technology and expertise, Veraciti™ offers a comprehensive solution to ensure compliance and mitigate risks associated with regulatory changes.”

“Through features like 'Where Used' and Automated Artwork Generation, Veraciti™ empowers companies to make mass changes efficiently while ensuring compliance and accuracy. Additionally, Veraciti™'s label templates and Cascade feature significantly reduce errors and streamline the approval process, ultimately enhancing speed-to-market and reducing costs. With real-time updates, seamless integration supported by AI and 24/7 support from our experts on the Kallik Service Desk, you can navigate regulation changes with complete confidence thanks to Veraciti™.” Bob explains.

Brexit has undoubtedly reshaped the regulatory landscape for the packaging and labelling industry in the UK. However, with the right partner by their side, businesses can navigate these changes with confidence and ease. Veraciti™'s adaptable solutions empower businesses to stay compliant, meet deadlines, and thrive in a post-Brexit world.

Are you struggling to navigate the complexities of post-Brexit regulations? Download our FREE guide on navigating the new Windsor Framework regulations to stay ahead of the curve. Speak to one of our labelling and artwork experts to learn more about how Veraciti™ can help your business thrive in a rapidly changing regulatory environment. 

Get in touch today at enquiries@kallik.com or call +44 (0) 1827 318100. 

In the wake of Brexit, the regulations on medicinal products are undergoing significant changes. It is crucial for companies involved in the manufacturing and distribution of these products to the UK to keep well-informed in order to ensure compliance and avoid potentially expensive recalls and penalties.

Our labeling and artwork expert, Bob Tilling, VP of Global Sales here at Kallik, says, “When it comes to the pharmaceutical and medical device industries, compliance can be life or death for patients using the products. And with regulations changing constantly at the moment, it’s important to be using a labeling and artwork management system that’s futureproof and can easily make mass changes with minimal stress and hassle.”

The recent announcement of the new labeling and packaging requirements under the Windsor Framework Agreement means organizations will now have to make mass changes to their product packaging in order to stay compliant. To help you understand these regulations and their implications, we've compiled a comprehensive guide. Here's a brief overview of what to expect.

Download the guide

Part 1 - Understanding the New Windsor Framework Regulations, Who They’ll Affect, and What Steps to Take:

The Windsor Framework, born out of post-Brexit negotiations between the UK and EU, mandates labeling changes for goods intended for sale in Northern Ireland and Great Britain. Notably, from January 1, 2025, all UK medicinal products must bear a 'UK Only' label, impacting various stakeholders, including pharmaceutical companies and retailers. Failure to comply could lead to goods being halted at the border, causing significant delays and potential financial penalties.

Part 2 - How End-to-End Labeling and Artwork Management Software Can Help:

In the face of these regulatory changes, leveraging modern technology becomes imperative. Enter Veraciti™, an innovative software solution offered by Kallik, designed to streamline labeling and artwork management processes. Through features like 'Where Used' and Automated Artwork Generation, Veraciti™ empowers companies to make mass changes efficiently while ensuring compliance and accuracy. Additionally, Veraciti™'s label templates and Cascade feature significantly reduce errors and streamline the approval process, ultimately enhancing speed-to-market and reducing costs. 

Read Our Guide to Get Ahead Now

With the deadline for compliance looming, proactive action is essential. By understanding the Windsor Framework Regulations and leveraging tools like Veraciti™, companies can navigate these changes with confidence. Ensuring compliance not only mitigates risks but also safeguards consumer safety and maintains market competitiveness. Don't wait until it's too late. Take steps now to adapt and thrive in this evolving regulatory landscape. 

Stay Informed, Stay Compliant, And Stay Ahead With Kallik

To delve deeper into these topics and explore how Veraciti™ can revolutionize your labeling and artwork processes, download our full guide for FREE today here. For further inquiries or assistance, contact us at enquiries@kallik.com or call +44 (0) 1827 318100.

With operations spanning across different time zones and locations, global businesses require assistance that transcends geographical boundaries and operates around the clock. This is where cloud-based software really shines. With a remote 24/7 service desk that can instantly be accessed anywhere across the world at any time, keeping your business running like clockwork has never been easier thanks to the cloud.

Let's look at the pros of the globally accessible, around-the-clock support available through cloud software and how it can transform the way businesses operate. 

Benefits of Using Cloud-Based Software service desk:

Standardized support: Cloud-based support systems ensure a standardized service by ensuring that all users worldwide are consistently operating on the same version of the system. This uniformity simplifies the support process, as there's only one common product and method of operation to address. With cloud software, updates are automatically applied to all users, eliminating the challenges of assisting customers on different versions. This standardization streamlines support efforts, making it easier to provide efficient assistance to users across the globe.

Resolving Critical Issues Off-Hours: Emergencies don't adhere to traditional office hours. Around-the-clock support ensures that businesses can address critical issues promptly, even during weekends or holidays, minimizing downtime and potential losses.

Supporting International Clients: With a global clientele, businesses need support services that align with their diverse operational hours. Accessible support enables seamless communication and assistance for clients worldwide, fostering strong relationships and trust. There’s no need for various service desk teams dotted around the world, with one harmonious team based in the same location offering support to clients thousands of miles away. No matter where you’re based or where your provider is based, you get the same fantastic service. 

Veraciti's 24/7 Global Support:

At Kallik, we understand the importance of providing uninterrupted support to our clients. Our global service desk is available 24/7 through various channels, including phone, website, email, and live chat. We've streamlined the process of seeking assistance through an easy-to-navigate form, allowing you to convey the impact on your production, thereby prioritizing critical issues efficiently. Whether you're in London or Los Angeles, Sydney or Singapore, our dedicated professionals are available around the clock to assist you. With our global reach, you can access support whenever you need it, regardless of time zone differences. 

Multiple Channels for Convenience

We understand that every customer has their preferred mode of communication. That's why we offer multiple channels to reach our service desk, including phone, website, email, and live chat. Whether you're on the go or in the office, getting in touch with us is effortless and convenient. 

Streamlined Ticketing Process

Our streamlined ticketing process ensures that your issue is addressed promptly and efficiently. With an easy-to-navigate form, you can provide us with all the necessary details upfront, including the impact on your production. This helps us prioritize your ticket appropriately and expedite the resolution process. 

Transparent Communication

Once you've created a ticket, our system ensures transparent communication and efficient resolution. You'll receive an email acknowledging the creation of the ticket along with a unique ticket number. With our easy-to-use Kallik Service Desk portal, you can track the progress of your ticket, ensuring visibility and accountability. 

Proactive Engagement

Our service desk team doesn't wait for you to reach out—we're proactive in our approach to resolving issues. We'll provide regular updates via email, informing you of any actions taken on your ticket. If further information is required, we'll reach out promptly, ensuring a swift resolution to your issue. 

Empowering Self-Service

Through the Kallik portal, you have the power to manage your support cases with ease. You can filter your cases, add comments, and track the status of your tickets—all from one centralized platform. Our goal is to empower you with the tools and resources you need to resolve issues independently whenever possible. 

Worried About Not Having a Local Service Desk?

Some organizations may have concerns about receiving support from a team located remotely. However, our global service desk team is equipped with the expertise and tools necessary to provide exceptional assistance, regardless of geographical proximity. With prompt responses, personalized attention, and a commitment to customer satisfaction, our service desk team ensures that distance is never a barrier to quality service. 

The Stats Speak for Themselves:

In February 2024 alone, the Kallik Service Desk team achieved fantastic SLA (service level agreement) compliance rates. With 100% response and resolution rate for severity 1 incidents, closely followed by 100% for response and 95.65% for resolution for severity 2 incidents.. What’s more, the team’s average response time ranged from just 11.5 to 14 minutes depending on the severity of the incident. Internal quality checks on the team’s ticket management resulted in an average compliance score of 93%.

Despite serving Veraciti users scattered across the globe, he geographical distance between our Service Desk and our customers posed no issue, as our team efficiently resolved incidents and provided top-tier support with ease. 

Benefits of 24/7 Support:

Having service desk that offers 24/7 support brings many benefits, including:

• Increased operational efficiency
• Minimized downtime and disruptions
• Enhanced customer satisfaction and loyalty
• Improved productivity and business continuity

In conclusion, choosing a cloud-based platform like Veraciti that offers 24/7 global service desk support means unparalleled accessibility, convenience, and efficiency. With multiple channels for communication, a streamlined ticketing process, transparent communication, proactive engagement, and empowering self-service options, we're committed to delivering exceptional support experiences to our customers worldwide. So, if you’re looking to move to a cloud-based platform but you’re worried about the level of support you might receive, rest assured that fantastic service is far easier to achieve with the cloud, no matter where you are in the world.

Want to know more?

Whether you’re in the food and beverage, pharmaceutical, medical device, chemical, or even the cosmetic industry, our experts are ready to help you transform your labeling and artwork management with the help of our innovative software, leading the way in the labeling and artwork software space.

Get in touch today to see what we can do for you at enquiries@kallik.com or call +44 (0) 1827 318100.